Frequently Asked Questions

Everything you need to know about shopping with Clothing The Gaps

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within Australia, while express shipping arrives in 1-3 business days. International delivery times vary by location.

What is your return and exchange policy?

We offer returns or exchanges on most items within 30 days of purchase, provided they are unworn, unwashed, and have original tags attached. Please note that sale items are final sale.

How do I care for my garments to ensure they last?

To maintain the quality of our apparel, we recommend a cold gentle machine wash with like colors. Avoid tumble drying and iron on the reverse side of any printed designs.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes will be calculated at checkout based on your specific destination.

How can I track my order?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.